Patients call when they can, not when reception is staffed. VoiceDesk answers around the clock, offers only slots your Google Calendar really has free, and books, moves or cancels the appointment in the patient's own language.
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The morning rush is the worst time to put a patient on hold. The agent answers callers as they come rather than forming a queue.
A patient who can cancel at ten in the evening frees the slot early enough for somebody else to take it.
Greek, English and Russian patients each hear their own language, from the greeting to the confirmation.
Get a local number or forward your own, connect Google Calendar, set working hours and languages.
Greets callers in their language, offers only truly free slots, books the visit.
Every booking lands in your calendar, and you see call summaries in the dashboard.
No — it schedules. Clinical questions stay with you. Custom instructions let you tell the agent how to respond to the questions you hear most and when to hand the caller a different number instead of booking.
Each VoiceDesk business connects one Google Calendar and one number. If your doctors keep separate calendars, set up a business per calendar; if they share one, a single setup covers the whole practice.
Yes. The same number handles cancellations and reschedules at any hour, and the calendar event is updated immediately.
What is needed to make and show the booking, described in full in the privacy policy. The agent reads only the calendar you explicitly grant it access to, and access can be revoked at any time.